Returns and Refunds

Refunds and exchanges are accepted within 14 days if the item is unworn, undamaged and returned to us in the condition in which it was received.

Please Note: Personalised and customised items are non-refundable unless faulty.

Please return your item to:

Jess & Tilly, 21 Wood Close, Wells, Somerset, BA5 2GA, UK.

All items are returned at your own risk so we recommend obtaining proof of posting or using a recorded postal service.

IMPORTANT - Please include the following when returning any item:

Full name, delivery address, order number, email address, reason for return, and details of any exchange required.

Item added to your cart