Delivery estimate (in addition to our processing time):  

UNITED KINGDOM (2-3 business days)

£2.99 per order. We use Royal Mail Tracked 48.

Northern Ireland and the EUROPEAN UNION 

Due to new GPSR regulations we are currently unable to ship to NI or the EU.

REST OF THE WORLD 

We currently do not offer international shipping. Please check here for future updates.

Returns

Refunds and exchanges are accepted within 14 days if the item is unworn, undamaged and returned to us in the condition in which it was received.

Please Note: Personalised and customised items are non-refundable unless faulty.

Please return your item to:

Jess & Tilly, 21 Wood Close, Wells, Somerset, BA5 2GA, UK.

All items are returned at your own risk so we recommend obtaining proof of posting or using a recorded postal service. Please note that we do not cover the cost for you to return your parcel, this will be at your expense.

IMPORTANT - Please include the following when returning any item:

Full name, delivery address, order number, email address, reason for return, and details of any exchange required.