Please Note: Personalised and customised items are non-refundable unless faulty.
Please return your item to:
Jess & Tilly, 21 Wood Close, Wells, Somerset, BA5 2GA, UK.
All items are returned at your own risk so we recommend obtaining proof of posting or using a recorded postal service. Please note that we do not cover the cost for you to return your parcel, this will be at your expense.
IMPORTANT - Please include the following when returning any item:
Full name, delivery address, order number, email address, reason for return, and details of any exchange required.